Job Description:

Our client is a single service contractor operating in the construction and maintenance industries. They would like to recruit a Administrative Support Manager to provide business, operational and office management support across the Company, working closely with the Directors, Service Manager and Project/Installation Team.
 

Role:

• To provide particular support to the Service Department whilst also assisting the Project/Installation Department with business, administrative and commercial activities.

• Provide day-to-day business, administrative and operational support to the Directors and departmental managers.  

• Lead and manage the Business Support Team, allocating work, providing guidance and monitoring performance.

• Identify and implement improvements to internal processes, systems and working practices.

• Assist with the management of company-wide client portals, pre-qualification requirements and relevant company and health & safety documentation.

• Support the Company's ISO 9001, LPS 1048 and continual improvement objectives.

• Maintain annual service schedules and support the administration of Service Agreements and renewals.

Experience and Skills:

• Experience in business support, service administration, operations or coordination. 
• Strong organisational, administrative and commercial skills.
• Experience using CRM or business management systems.
• Ability to manage multiple priorities, meet deadlines and work proactively.
• Experience with service and maintenance contracts would be desirable but not essential.